At The White Car Company, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you make a booking with us.

1. What Information We Collect

In the course of providing our services, we may collect the following personal information from you:

• Full name
• Address
• Mobile number
• Email address
• Bank details (when payment is made by BACS)

2. How We Use Your Information

We use your personal information solely for the purpose of managing and fulfilling your booking. This includes:

• Contacting you about your hire
• Processing your payment (where applicable)
• Coordinating your journey or hire service
• We do not use your information for marketing unless you have explicitly opted in.

3. Data Retention and Deletion

• All personal information is deleted upon completion of the hire, unless retention is required for legal or regulatory purposes (e.g., financial records). We maintain strict controls to ensure your data is erased securely and promptly.

4. Payment Information

• If you pay via BACS, your bank details are handled with strict confidentiality and used only to process the transaction related to your booking. These details are not stored beyond the time required to complete the transaction.

5. Data Sharing

• We do not share your personal data with third parties, except when required by law or necessary for the delivery of our services (e.g., to a contracted driver completing your booking).

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of incorrect data
• Request deletion of your data
• Withdraw consent (if applicable)
• Lodge a complaint with a data protection authority
• To exercise any of these rights, please contact our Data Controller (see Section 7 below).

7. Contact – Data Controller

For all data-related enquiries, please contact:

Connor Morrison
Data Controller
Wyvis Drive, Nairn
Email: info@whitecarco.co.uk
Phone: 07784 535498

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.